Lifeline Discounted Phone Program

Last Updated: May 7, 2025

There is a program called Lifeline that helps low-income Iowans pay for basic telephone or internet service.  Lifeline provides qualifying households with a discount of up to $9.25 monthly for a primary home phone, whether a land line or cell phone or internet service.

Iowans with annual household income at or below 135% of federal poverty guidelines may qualify.   Also, if you get help from any of the following assistance programs, you may qualify for Lifeline*: 

  • Medicaid
  • Food Assistance Program
  • Social Security benefits
  • Federal Public Housing Assistance Program
  • Low-Income Home Energy Assistance Program (LIHEAP)
  • Family Investment Program (FIP)
  • National School Lunch Program

*You will have to prove eligibility when you apply. 

To apply for Lifeline, contact the telephone company or wireless company of your choice.  Find out if they accept Lifeline.  If they do, send in an application form along with required paperwork to your telephone company.  Only one Lifeline benefit is permitted per household.  Once in the program, be sure to turn in your eligibility information every year.

For additional questions or more information about Lifeline and Link-Up, call the Iowa Utilities Board toll free at 1-877-565-4450.  You could also visit these websites:

http://iub.iowa.gov

www.fcc.gov/lifeline

www.usac.org

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